Software Optimization and Application Troubleshooting Services

AVIcode Consulting offers its clients a wide range of Software Optimization and Application Troubleshooting services. By using our proprietary suite of application monitoring and analytical tools, we can track the most challenging application failures, including sporadically-occuring application faults and performance-related glitches. As authors and inventors of the industry-standard application monitoring solutions, such as Intercept Studio and .NET Management Pack for SCOM, we are known as the world’s experts in Software Optimization and Troubleshooting services. Below you can find more information about AVIcode’s specialized products built for application monitoring and troubleshooting.

AVIcode Intercept Studio

AVIcode Intercept Studio is the only .NET application monitoring solution designed to protect software investments throughout the application lifecycle. Whether used in development, QA, or production, Intercept Studio simplifies the detection, diagnosis, and resolution of application problems by automatically monitoring software for performance degradations, application failures, and security and connectivity issues. When errors are detected, Intercept Studio automatically collects and reports their root causes, in real-time, to the appropriate personnel.
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Intercept uX

Organizations are continually striving to better leverage the Internet and Web 2.0 technologies in order to deliver a more dynamic and rich user experience. As these advances are made, the challenges of managing and monitoring browser-based applications continue to grow, and the risks of performance degradations increase. Visibility into the behavior of these applications and their end users is critical to business success.

AVIcode's Intercept uX is the only client-side monitoring solution designed to automatically detect application problems from the end user's perspective, and enable a definitive root cause diagnosis regardless of the application tier in which the issue resides - from browser to server to database and back. Read more...

.NET Management Pack 2007

Built on the award-winning foundation of the Intercept Studio technology, AVIcode's .NET Management Pack extends the capabilities of Operations Manager 2007, enabling a comprehensive view of application behavior and real-time diagnosis of code failures and performance bottlenecks.

The .NET Management Pack delivers a consolidated view of all applications, featuring health status indicators that identify faulty application components and performance degradations. And, the management pack provides a definitive root cause diagnosis, enabling better problem triage and faster resolution.

In addition, the .NET Management Pack delivers a Key Performance Indicator (KPI) Dashboard that provides real-time reporting on application health state, computer health state, monitored KPIs and business transactions, and their performance versus baseline. With this information, Operations Managers gain unsurpassed insight and control over the health and performance of their systems, with complete visibility into code failures, performance issues, security, and connectivity. The result: better application availability and reliability. Read more...

.NET Management Pack 2005

The AVIcode .NET Management Pack extends Microsoft Operations Manager 2005 (MOM) to provide a consolidated view of all applications, featuring health status indicators that identify faulty application components and performance bottlenecks. Unlike other Management Packs, the .NET Management Pack is not a connector – it enables real-time, in production monitoring of .NET applications within the MOM console. Operations managers gain unsurpassed insight and control over the health and performance of their systems, with complete visibility into code failures, security and connectivity. Read more...

BizTalk Server 2006 Management Pack

AVIcode’s BizTalk Server 2006 Management Pack enables organizations to detect and diagnose problems inside their BizTalk Server custom-built applications. The management pack monitors for security and connectivity problems related to incorrect configuration of BizTalk Adapters, detects failures due to erroneous .NET code within custom-built BizTalk Orchestrations and Pipelines, and helps debug data processing errors inside XSLT transformations. Read more...

Office SharePoint Server 2007 Management Pack

AVIcode’s Office SharePoint Server 2007 Management Pack detects and diagnoses problems related to custom SharePoint Server-based applications. A complement to the Microsoft SharePoint Management Pack, the AVIcode technology provides deep-dive diagnostics into detected problems within custom-built web parts and BI dashboards, including performance, security, connectivity and application failures. The AVIcode management pack monitors various components of MOSS 2007, including Business Data Catalog and Office Forms Server 2007 activity, Excel Services and Enterprise Search calls. It can diagnose failures due to data inconsistency or incorrect metadata mapping inside a Single Sign On database. Read more...

Reporting Services Management Pack

AVIcode’s Reporting Services Management Pack provides monitoring for custom-built Reporting Services reports. The Reporting Services Management Pack provides automated discovery and configuration to make monitoring of the activity inside reporting web services easy. It isolates failures related to erroneous SQL statements and data inconsistencies, identifies performance bottlenecks due to long-running queries, and provides extensible reporting on web service usage. Read more...

AVIcode Advisor

Building off the old adage, "you can't manage what you don't measure", AVIcode is pleased to provide AVIcode Advisor, a comprehensive solution that provides insight and knowledge into application health and behavior. Leveraging the data collected by AVIcode's core monitoring solutions, Intercept Studio and the .NET Management Pack, AVIcode Advisor enables organizations to better manage their application environment and investment by delivering actionable intelligence - reports that detail application health status, baselines and comparisons for key performance indicators (KPIs), resource and load utilization, and problem prioritization. Read more...

TFS Incident Management Connector

Application problem resolution can be a timely and expensive process. Significant effort and resources are often required to ensure isolation and identification of the precise root cause of application errors. In addition to manual root cause information gathering, it is difficult to simulate the exact environment in which an error occurred for problem re-creation. To further complicate the process, problem resolution responsibilities are divided among personnel from IT operations, development, and support teams, all of whom must efficiently and effectively communicate regarding the problem, its root cause, and its resolution state. Read more...